PRIVACY POLICY

PRIVACY POLICY

Protecting your personal data is important to us. This Privacy Policy explains which personal data we collect when you visit rushoranow.com or shop with us, how we use it and which rights you have under the General Data Protection Regulation (GDPR).

1. CONTROLLER

The controller responsible for processing your personal data is:

Vitrin Mode UG (haftungsbeschränkt)
S1 4
68161 Mannheim
Germany
Managing Director: Murat Vurucu
Email: info@rushoranow.com
Phone: +49 178 7127456

2. PERSONAL DATA WE COLLECT

2.1 DATA YOU PROVIDE TO US

Account and order data: for example your name, billing and delivery address, email address and phone number.

Payment data: information required to process your payment, such as the selected payment method. Full card or bank details are handled by our payment service providers and are not stored by us.

Communication: messages you send us by email, phone or contact form.

Other information: for example when you sign up for our newsletter or take part in a survey.

2.2 DATA WE COLLECT AUTOMATICALLY

Device and usage data: for example IP address, browser type, operating system, date and time of access and the pages you visit.

Transaction data: details of your purchases, such as date, time, items ordered and amount paid.

Approximate location: derived from your IP address.

2.3 DATA FROM OTHER SOURCES

Service providers: we may receive information from providers who support us with payment processing, shipping, hosting and customer service, for example confirmation of a payment or the delivery status of your parcel.

Social media: if you interact with us on social media platforms, we may receive information about that interaction in line with the settings of the respective platform.

3. HOW WE USE YOUR DATA AND THE LEGAL BASIS

Processing and delivering your order, handling returns and providing customer service. Legal basis: performance of a contract, Art. 6 (1) (b) GDPR.

Communicating with you about your order or your customer account. Legal basis: Art. 6 (1) (b) GDPR.

Fulfilling legal obligations, such as retention duties under commercial and tax law. Legal basis: Art. 6 (1) (c) GDPR.

Operating, securing and improving our website and preventing fraud and misuse. Legal basis: our legitimate interest, Art. 6 (1) (f) GDPR.

Sending newsletters and marketing messages, using analytics and marketing cookies and personalising product recommendations. Legal basis: your consent, Art. 6 (1) (a) GDPR. You can withdraw your consent at any time with effect for the future.

General business administration, including accounting and legal matters. Legal basis: Art. 6 (1) (c) and (f) GDPR.

4. SHARING YOUR DATA

We only share your personal data where this is necessary for the purposes described above:

Shipping companies: we pass your name and delivery address to the carrier delivering your order. If you agree, we may also share your email address so the carrier can inform you about the delivery.

Payment service providers: to process your payment, we pass the necessary payment information to the provider you choose at checkout. The privacy policy of the respective provider also applies.

Technical service providers: such as our shop platform, hosting provider, email provider and IT support. These providers act on our behalf and are bound by data processing agreements in accordance with Art. 28 GDPR.

Authorities: where we are legally obliged to do so.

Business transactions: in the event of a merger, sale or other change of ownership of our business, in compliance with data protection law.

With your consent: in all other cases only if you have agreed.

We do not sell your personal data.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies. Cookies that are technically necessary for the operation of the store, such as for the shopping cart and checkout, are used on the basis of § 25 (2) TDDDG and Art. 6 (1) (f) GDPR. All other cookies, for example for analytics or marketing, are only used with your prior consent in accordance with § 25 (1) TDDDG and Art. 6 (1) (a) GDPR. You can change or withdraw your consent at any time through the cookie settings on our website.

6. YOUR CHOICES

Cookies: you can delete or block cookies in your browser settings at any time.

Newsletter and marketing: you can unsubscribe at any time using the link in every email or by contacting us.

Online advertising: further information on opting out of interest based advertising is available at youronlinechoices.eu.

7. YOUR RIGHTS

Under the GDPR you have the following rights:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)
Right to withdraw your consent at any time (Art. 7 (3) GDPR)

To exercise your rights, simply contact us at info@rushoranow.com. We may need to verify your identity and will respond within one month.

RIGHT TO OBJECT: Where we process your data on the basis of our legitimate interests, you can object to this processing at any time for reasons arising from your particular situation. You can object to the use of your data for direct marketing at any time without giving reasons.

8. RIGHT TO LODGE A COMPLAINT

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
(Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg)
Lautenschlagerstraße 20
70173 Stuttgart
Germany
Website: www.baden-wuerttemberg.datenschutz.de

9. DATA SECURITY

We use appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. Our website uses SSL/TLS encryption. However, no method of transmission over the internet is completely secure.

10. HOW LONG WE KEEP YOUR DATA

We store your personal data only for as long as it is needed for the purposes described in this policy. Order and invoice data are kept for the periods required by German commercial and tax law, which is generally up to 10 years. Data processed on the basis of your consent is deleted once you withdraw your consent, unless we are legally required to keep it.

11. INTERNATIONAL DATA TRANSFERS

If personal data is transferred to service providers outside the European Union or the European Economic Area, we make sure that an adequate level of protection is in place, for example through an adequacy decision of the European Commission or the EU Standard Contractual Clauses.

12. THIRD PARTY LINKS

Our website may contain links to websites of other providers. We are not responsible for their content or their handling of personal data. Please read the privacy policies of those websites.

13. CHILDREN

Our store is not directed at children. We do not knowingly collect personal data from persons under the age of 16. If we learn that we have collected such data without the consent of a parent or guardian, we will delete it as soon as possible.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements. The current version is always available on this page.

15. CONTACT

If you have any questions about data protection, please contact us:

Vitrin Mode UG (haftungsbeschränkt)
Attn: Data Protection
S1 4
68161 Mannheim
Germany
Email: info@rushoranow.com
Phone: +49 178 7127456